Efficient revenue and customer management are the cornerstones of a successful business. Even as most businesses launch into digital, 5G, and IoT related services, robust business support systems to manage billing, order management, and customer relationships have become indispensable to sustainable success. Aarav Solutions enables hassle-free lead, quote, contract, and order to cash solutions for revenue and customer management to businesses across the globe. In the past decade, we have successfully completed large-scale projects and developed business adaptive solutions that can easily be upgraded and aligned with the changes in your business environment.
The objective behind developing high-impact lead/quote to order to cash cycles is to help your business get ahead of the competition, reduce risk, increase revenue margins, and result in healthy working capital. Here’s a look at how it’s done:
The first point of interaction, which enables effective sales funnel management, quote, and contract revision, and interactions with customers.
The Order to Cash cycle begins when a customer places an order. The system notifies the relevant departments and kicks off the order fulfillment process.
Credit approvals for first time customers are routed to an automated process of approval or denial. The system routes returning customers with prior credit approval directly to fulfillment.
One of the key components of the order to cash process is inventory management. Updated inventory records based on inputs from sales ensure accuracy in inventory acquisition and order fulfillment.
Product logistics govern the process of order shipping. Data from order fulfillment functions flows to shipping department for cost effective and smooth order shipping.
An automated flow of information from critical data points like order specifics, costs, credit terms, dates etc. is routed to invoicing. This helps to avoid errors and delays.
Outstanding invoices are flagged and the required data is reviewed in the order management system to avoid delayed payments.
Defaulting customers are automatically flagged and upon placing the next order, the automated system notifies the customer of their pending payment.
Data from every department in the order fulfillment process helps in relevant reporting for performance tracking and customer relationship management.
We understand nothing is ideal when it comes to business. As a technology partner, Aarav Solutions provides clients with the best fit solutions that are customized to their business needs. Here’s how we do this:
The Aarav Solutions team works alongside your IT team to understand the nature of your business first-hand. We understand the business practices and each user group's stories to find the best fit.
As experts in various commercial off the shelf (COTS) products and our in-house product engineering teams, we deliberate upon finding a tech solution that is best suited to your unique business goals.
Our team of consultants, work with each user groups to prepare for agile delivery and key concepts for 360 degree focus on design, deploy, migrate and maintain throughout the digital transformation process.