Vei-Rise helps telecom operators transform customer conversations on WhatsApp and Facebook Messenger into quotations, orders, and payments through AI and Odoo ERP - enabling a new revenue stream for small and medium businesses, without the hassle of the underlying technology stack.

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AI-Native
Built on Odoo ERP

Overview

Vei-Rise is a multi-tenant conversational commerce platform that bridges the gap between social discovery and back-office fulfilment. More than just a chatbot, it delivers a complete Business-in-a-Box solution by combining AI-powered conversations with a fully integrated Odoo ERP platform.

Vie Rise conversational commerce

Unlock More Value from Everyday Conversations

  • Help businesses sell where their customers already engage while enabling telecom operators to deliver value-added digital commerce services.
  • Capture sales opportunities from WhatsApp and Facebook Messenger conversations.
  • Enable commerce on the channels customers already use.
  • Support multiple languages with local deployment options.
  • Help telecom operators become trusted digital commerce partners.
Vie Rise conversational commerce

Deliver fast, accurate, and personalised customer interactions.

  • Respond instantly to customer enquiries across WhatsApp and Facebook Messenger.
  • Understand customer intent and recommend relevant products.
  • Deliver accurate, grounded responses using your product catalogue and pricing.
  • Support multiple languages to provide a seamless customer experience.

Conversation-to-Commerce Journey

Transform every conversation into a structured business process.

Every customer interaction is captured within the ERP, providing complete visibility, reporting, and analytics.

Convert customer enquiries into quotations, orders, and payments.

Instant quotations icon

Instant Quotations

Generate quotations directly from customer conversations.

Automated Sales Orders icon

Automated Sales Orders

Automatically create sales orders in Odoo ERP.

Invoicing & Payments icon

Invoicing & Payments

Share invoices and enable payments through integrated gateways.

Faster Processing icon

Faster Processing

Reduce manual effort and accelerate order processing.

Key Features

AI Conversational Bot for WhatsApp & Facebook Messenger

An AI-powered assistant manages customer conversations across WhatsApp and Facebook Messenger, understands intent, responds naturally, and handles enquiries without the limitations of manual support.

Grounded AI Responses

The AI uses the SMB's product catalogue and pricing to deliver accurate responses, recommend available products, and eliminate AI hallucinations.

Multi-language Support

Engage customers in their preferred languages and English, to deliver a more personalised experience.

Automated Quotations & Orders

The AI collects customer details, generates quotations with reference numbers, and automatically creates quotations and sales orders in Odoo.

Order Tracking, Invoicing & Payments

Customers can check order status, receive invoices, and complete payments through integrated payment gateways.

Human-in-the-Loop Escalation

When human intervention is required, such as special pricing or custom requests, the business owner can seamlessly take over the conversation. Once resolved, the AI resumes the interaction, with every escalation recorded for future reference.

Automated Odoo Provisioning

Each SMB receives a ready-to-use Odoo instance with the required applications, user credentials, and industry-specific configurations, eliminating lengthy implementation projects.

Catalogue Management & Synchronisation

Businesses can manage products individually or through bulk CSV uploads, with automatic synchronisation to Odoo and operator approval before publication.

Data Sovereignty & Local Hosting

The platform can be deployed within the telecom operator's data centre, ensuring customer data remains within the local jurisdiction while meeting regulatory and compliance requirements.

Built to work across the entire value chain

Retail and wholesale conversational commerce

Retail & Wholesale

  • Share product catalogues through WhatsApp and Facebook Messenger.
  • Generate quotations automatically from customer enquiries.
  • Check inventory availability and order status in real time.
Hospitality and tourism conversational commerce

Hospitality & Tourism

  • Enable seamless inquiries for rates, availability, and guided experiences.
  • Simplify quotes, deposits, and invoice generation with minimal effort.
  • Publish seasonal offers and targeted campaigns to increase repeat business.

What this means for your business

01

Deliver 24x7 AI-powered customer engagement - no missed conversations, ever.

02

Handle more customer enquiries without increasing headcount.

03

Digitise sales, invoicing, inventory, and reporting with Odoo ERP.

See Vei-Rise in Action

Discover how Vei-Rise transforms WhatsApp and Facebook Messenger conversations into quotations, orders, payments, and business growth through AI-powered automation and Odoo ERP.

Schedule meeting for a Demo