Client Industry: Telecom
Services: Application Management Services, DevOps, Testing and Automation
Solution: Oracle RODOD Stack and other OSS Platforms
Billing and revenue management procedures, as well as the timely introduction of new products and services, presented difficulties for Vodafone Australia despite the company’s implementation of a cutting-edge billing technology. The company was having trouble improving the user experience and was not making full use of the platform’s tracking and monitoring capabilities. It was a daily battle to get the platform to scale to the additional business volumes while keeping the existing platform stable.
The process of optimizing operations is crucial. The success of a company depends on the efficiency of its operational functions. Aarav Solutions’s Application Management Services streamlined Vodafone Australia&’s operations by providing ITIL processes for daily management and support. The services covered the full range of the company’s operational support systems (OSS) and business support systems (BSS), including but not limited to Oracle Billing and Revenue Management (OBRM), Oracle Siebel, Fusion Middleware, Mediation, and the customer-specific Microservices. Find out how Aarav Solutions improved operational efficiency for orders and cut down on operating costs by 20%. Check out the complete case study here.